Hotel Santa Ana - Merida

but the pool was small but super refreshing, breakfast by the plants was nice, and the room had great lighting and hot water!

The breakfasts for an additional charge.

It is a wonderful small property located in Centro de Merida district short walk to Merida's city center and Merida's main boulevard Paseo de Montejo and many parks. The twin/double room is immaculate and fine. The venue has particularly good and perfect location in the centre...

Loved that the breakfast was in the hotel. Loved the pool as it was refreshing after a hot day!!! Loved the location for walking to sites and restaurants. Being close to the squares was a bonus!

Nothing. It was what we expected, but better!!!

Consider using your lockable suitcases for security. They fit perfectly for peace of mind when exploring the area.

The location is central, just next door to all the good boutiques, many parks and squares, and lovely art galleries. The staff are really kind, managed the parking onsite.

Beautiful building and rooms with a fridge. Good, magnificent location away from the main square.

The hotel was clean, bright, lots of plants

Around the pool. The location was perfect, just off one of the vibrant plazas in Merida Centro.

Good location right by other areas of interest, the central garden and Merida's main boulevard Paseo de Montejo, enjoyable base for visiting bars and restaurants very close to the hotel. Nearby El Pocito Cantina - great place to chill out.

Clean, comfortable room and a friendly welcome.

Loud music from the adjacent hotel kept us awake all night. We called the reception for assistance, but there was little they could do about the situation. It seems the hotel is aware of these disturbances, yet they do not inform guests beforehand. This experience was very disappointing, especially for a highly rated hotel.

I loved my time here, especially enjoying the lovely pool area and the cozy garden seating that was perfect for relaxation. The only minor downside was that the rooms felt a bit small, but they were still comfy enough for a great stay. Definitely check out the local spots nearby. you won't regret it! 😊

The staff's personalized service made us feel at home, and the peaceful garden area was a perfect oasis for relaxation after a day of exploring.

Just a fine choice for a brief retreat in Merida with attractive and competitive value for money. The room had good AC and a fridge, made our stay much more comfortable. Bring your own snacks since little breakfast options are available nearby.

Couples seeking a cozy stay

The atmosphere was charming, and let me tell you, the staff were helpful. They suggested some great local spots to eat and made sure my room was always pristine, like I said, spotlessly cleaned every day.

It wasn't exactly a bargain but, honestly, for what you get, it was acceptable.

The pool leaves something to be desired. It's dirty, a real letdown since we chose this spot for some quality time by the water. Drinking water availability is also an issue. No one offered us any upon arrival, and I had to ask. The family room felt cramped, with bizarrely stiff and round pillows that could give a person a neck pain worse than what you'd get after an asteroid field flight. I've stayed in places that are not only more affordable but also roomier and comfier.